How our document review works

A regulator can only assess what you send. If a page is missing, a stamp is cut off or a letter does not say what the regulator needs it to say, the decision turns on the paperwork rather than on your training. Document review is how we make sure it turns on your training.

It happens in two passes. The first, the fit check, comes before anything else and answers one question: is this route open to you? The second is the review of each document as you upload it, page by page, against the regulator’s own list. This post explains both. One case specialist owns your file through both, so the person who read your fit check is the person who reviews your documents.

Why we read before we build

It is tempting to start by collecting everything. A full folder feels like progress. But a folder built before anyone has read your training against the standard can be a complete file for a route that is not open to you, and every certified copy in it is effort spent in the wrong direction.

So the order is fixed. Read first, then build. The reading uses documents you already hold, and everything after it follows from what it finds.

Pass one: the fit check

What we ask you for

Three things to start: your degree certificate, your transcripts, and your registration at home. These are enough to read your training against the regulator’s standard, and they are documents you already hold.

We do not ask for everything at once. Experience letters and certified copies come later, once we know the route is worth building.

What we read them against

Each regulator publishes the standard it assesses you against, and that is what we read your documents against, not a general idea of what a good degree looks like.

On the HCPC’s international route, your training is read against the Standards of Proficiency for your profession, and the application includes a mapping document that shows how you meet them.

Source: hcpc-uk.org · How to apply via the international application route · 2026-10-04

CORU assesses an international application against the Standards of Proficiency set by your profession’s registration board, and asks you to show evidence that you meet them.

Source: coru.ie · Guidance Notes: Applying for Registration as an International Qualification Applicant · 2026-10-04

Other regulators use other names, such as practice thresholds, competency standards or competencies for registration. The principle is the same. We find the document your regulator uses and read your syllabus, hours and placements against it, line by line.

What you learn from it

You learn whether the route is open. That is the whole purpose of reading before building: it removes the risk of applying for a route that was never open to you.

You also learn where your file is strong and where it needs evidence. What looks like a gap in your training is sometimes a gap in the paperwork: hours that happened but were never written down, or a subject taught under a different name. Knowing that at the start means we can fix the paperwork before the regulator asks about it.

And you learn it before spending anything on building the file.

Pass two: reviewing each document

Once the route is settled, the file is built document by document in the Credentis Global portal.

Folders and slots

The portal sorts your documents into folders that follow the shape of the file, with a separate folder for each employer. Each folder has slots, one for each document your regulator’s list calls for. Each slot carries an example of the document and the handful of things a good scan must show, such as the seal and the signature.

You upload each document once, into its slot. If it has several pages, such as transcripts for every year or a long syllabus, they all go into the same slot, in order.

Review by page

We review every document page by page. We check that it is the right document for the slot, that it is legible and complete, and that it says what the regulator needs it to say. On an experience letter, that means your role, your duties, the settings and your dates, on letterhead and signed. On a syllabus, it means the version for your batch, with hours.

We also check every document against your passport. An initial expanded on one certificate and not on another, or a surname that changed after marriage, is something to deal with now, with the right linking evidence, not after a query arrives.

What happens when a page needs redoing

If a page is not right, it comes back to you with the page marked and the reason given. You replace that page in the same slot. You do not resend the whole document, and an old version cannot slip back into the file.

When we need something that is not on the default list, such as a name-change affidavit or a letter from a second employer, we add it as a request, which shows up as a fresh, unfilled slot where that document belongs, with our note on its contents.

What review does not do

Review prepares the file. It does not decide it. The regulator reads your file and makes its own decision, on its own criteria. What review can do is make sure that decision is about your qualification, not about a missing page.

What to have ready

• Your degree certificate
• Transcripts for every year of the course
• Your current registration at home
• Your passport, to check every name against
• Any document where a name is spelt differently, so we can deal with it early

To see the standard your regulator reads you against, choose your profession and country in the Route Finder below.